Last updated: 2026-05-14
What we collect
We collect information you provide directly: your name, email, phone number, business name, website URL, project requirements, and any content (photos, copy, brand assets) you upload. We also collect basic technical data (IP address, browser, device) for security and analytics.
Payment data
Payments are processed by Stripe. We do not store full credit card numbers. Stripe receives the card data directly and returns a token we use to identify your transactions. Stripe's privacy practices are governed by their own policy.
How we use information
- To deliver website rebuild services and project updates.
- To send transactional emails (order confirmations, previews, invoices, support replies).
- To improve our services and website.
- To prevent fraud and meet legal obligations.
Sharing
We do not sell your personal information. We share data only with service providers needed to operate (hosting, email delivery, payments, analytics) under confidentiality agreements, and when required by law.
Cookies
We use a small number of cookies for authentication, session management, and aggregate analytics. You can disable cookies in your browser, but some site features may stop working.
Data retention
We keep project files and customer records for as long as we have an active relationship with you, plus the period required for tax, accounting, and legal compliance. You can request deletion at any time.
Your rights
You may request access to, correction of, or deletion of your personal data by emailing hello@weserv.ai. We respond within 30 days.
Security
We use HTTPS, encrypted databases, and access controls. No system is perfectly secure; you use our service at your own risk.
Children
Our services are not directed to children under 13. We do not knowingly collect data from children.
Changes
We may update this policy. The latest version is always at this URL with the date above.
Contact
Contact us with privacy questions.